The road to New Delhi A day journey through the villages of Uttar Pradesh and conversations with people — from Muzaffarnagar to Second, Prince Charle must go to Dabbawala himself. What are the takeaways from your session? Dynamic bond funds are a good option for conservative investors who prefer stability. He said his customers are poor. Rather, let them come to us. Instead of asking how knowledge in developing countries can help less developed countries, this film focuses on how developed countries can learn from less developed countries”.

Because I was Indian, they displayed saris all over the auditorium to show the impact of Indian culture on them. An adapted version of the speech is presented here. I wanted the Dabbawalas to learn computers and English. The food is cooked at home. This was inaugurated by the then Chief Minister of Maharashtra, Mr.

Taking the story of Mumbai’s dabbawalas to IIM Calcutta – The Hindu BusinessLine

I asked one customer, what he thinks about the dabbawalas. Prince Charles came to Mumbai in And today, they write a proper code with details of the source, destination and all the dabbawalas involved in that particular delivery. I am not a Dabbawala.

A day journey through the villages of Uttar Pradesh and conversations with people — from Muzaffarnagar to And, as far as qualification is concerned, you will see that the average literacy rate is 8 th grade schooling; which means the dabbawalas are illiterate and yet they have managed to achieve a Six Sigma quality rating, which means only one wrong service in a 6 million deliveries.


He wanted a photo with Dabbawala to put it up in his office in London to send a message to his employees to work like Dabbawalas. They were willing to come as the income they got from agriculture was not enough to support their large families, and they had no education or skills to get work in the city.

How weather data is changing the game From cricket to shipping, weather insights are helping enterprises stay one step ahead.

IIM-A offers dabbawalas food for thought

There are two reasons. For his enterprise, Mahadeo recruited youth from the villages neighboring Mumbai, who were involved in agricultural work. InPaul S. For dabbqwala, they lost some income and customers because of some instances. LDEN click on the button below, and select the case from the list of available cases: So he always goes on time.

dabbawala case study iim

Though technology has helped, more According to the press release of the TV station sstudy the documentary, “The film also serves as a counterpoint. When this tiffin is coded and then washed, sometimes the coding becomes unclear, so the dabbawala takes colour out of his pocket and overwrites the code.

Mumbai Dabbawala (ORIGINAL) by Adarsh More on Prezi

Chat with us Please leave your feedback. Can you really define leadership?

One is that the Mumbai local trains have caee extending km and two, they are crowded. A lot of people lost their lives. In running local trains, they sort the tiffins to save time. Their unique management and operational models have become subjects of management study beyond text books for global business schools.


dabbawala case study iim

Every 15 days they have a meeting. Inthere was one dabbawala and one customer, and now, there are dabbawalas andcustomers, which means, one dabbawala carries approximately 40 tiffins. Technology is useless for them for delivery.

Mumbai’s Dabbawalas – An Entrepreneurial Success Story

Richard Branson came to Mumbai. If they want more income, they work extra. Srudy months before his visit, Mr. I decided to do the research whether or not I complete my Ph. As folks everywhere binge-watch on streaming platforms, Mumbaikars still flock to the live magic of musicals The chief minister said that for every program he goes an hour late but for a dabbawala program he came 5 minutes early because he was scared that if he came late the Dabbawalas will go away.

Though freelancing is a way to do flexible, meaningful work, there are financial and mental barriers to Incustomers stopped taking food.

Start the discussion

Leave a Reply

Your email address will not be published. Required fields are marked *